IT support for businesses in Zielona Góra, remote day to day, on site as planned.
We don't have an office in Zielona Góra. We work from our head office in Świebodzin, about 35 km away as the crow flies: tickets are handled remotely, and we come on site when someone needs to get hands on the hardware.
- from Świebodzin as the crow flies
- approx. 35 km
- travel both ways, amount confirmed in advance
- PLN 1.50/km
- helpdesk rate outside the subscription
- PLN 220/h
Travel to Zielona Góra, charged per kilometre.
The flat travel fee of PLN 80 net applies within 30 km of Świebodzin. Zielona Góra lies outside that zone, so travel is charged at PLN 1.50 net per kilometre, both ways.
Most tickets are resolved remotely, so travel appears on the invoice only for work that requires access to the hardware. We give you the amount for the specific address before we set off.
When the network is part of production.
Zielona Góra and Sulechów host sub-zones of the Kostrzyn-Słubice Special Economic Zone, and with them plants where terminals, label printers and the ERP system have to work together. For businesses like these, we describe separately how we approach shop-floor networks and planning work without downtime.
IT for manufacturing and warehousesLubuskie rates, published in full.
Our prices are set for the Lubuskie market and published in full. Helpdesk outside a subscription costs PLN 220 net per hour, specialist work PLN 280. The BUSINESS IT subscription for 6 to 20 workstations starts at PLN 2,490 net per month.
Full pricingWhat does constant care look like, When the delivery guy's in another town.
The employee reports the problem with one fixed channel. The technician starts with a remote diagnosis, checks the device's history and performs activities that do not require physical access. If a visit is needed, we immediately set the target, the time limit, the expected scope and the cost of the journey from Świebodzin.
Such a model works best when the network and equipment are manageable, and on the company's side is a person who can perform a simple operation according to instructions, for example check the control or overwire the marked wire. Installation works, Wi-Fi measurements and infrastructure exchange are carried out on site in the planned window.
In the agreement, we distinguish the response time from the time of the return of the operation and the time of the visit. The first means starting a diagnosis in a specific support window. Others depend on the cause, availability of parts, other suppliers and whether the company has a safe bypass.
The first thirty days, order before optimisation.
The acquisition of IT service starts with accounts, devices, licences, backups and suppliers. We separate urgent problems from development topics. First we close risks that can stop work or cut the company off from the data; later we plan to exchange and improve which can be done without haste.
The result of the launch is the documentation of the basic environment and an agreed list of actions. We do not require the exchange of properly functioning solutions for our preferred brands. If the device can be maintained safely, it has current support and meets the needs of the company, we take it into account in the plan.
The changes are grouped into short stages with the person approving on the client side. For mail, networks, server and critical devices, we also save how the change is withdrawn. This reduces the risk of improving one element unexpectedly stopping another process.
How we take over the IT environmentContinuity of work, based on a copy, access and procedure.
Backup is only useful if you know what it includes, who gets the alert and what the reproduction looks like. We determine the scope of the data and the expected time of its restoration, monitor the execution of the copies and plan the tests. We separately organise the access of administrators, multi-component authentication and the process of receiving permissions from people leaving the company.
For mail, servers and cloud services, we save account owners and billing data. The company should not depend on the former employee's private address or the password known to one person. The documentation shall remain the property of the client and shall be updated with significant changes.
An alert without responsibility is just a message. Therefore, we determine who responds to a failed copy, lack of updates, small amount of space or inaccessibility of the device. The report shows the activities carried out and issues requiring a business decision.
When you choose a local company, and when the NexaIT model.
If the activity requires daily physical work with equipment or immediate presence of the technique on site, the supplier with the team in Zielona Góra may be a better choice. We're talking about this before the offer. Our model is designed for companies that can carry out most of the support remotely, and infrastructure works plan.
The advantage of such cooperation is a clear pricelist, monitoring and one responsibility for computers, accounts, network, servers and backups. A free review allows you to check a match without a commitment. If distance increases risk instead of limiting it, the recommendation will be negative.
The matching is assessed on the basis of the type of equipment available around, frequency of physical work and expected SLA. The number of computers alone does not determine the choice. A small environment with critical equipment may require more presence than a larger office based on cloud services.
A visit prepared remotely, To do a specific job on the spot.
Before arrival, we collect a model of the device, photographs of the rack cabinet or position, symptoms, history of changes and information from suppliers. If possible, the configuration and updates are prepared in advance. The technician drives with a specific task, a list of the necessary elements and a way of checking the result.
After the visit, the customer receives a summary of the actions carried out and issues requiring further decision. If diagnosis reveals a new scope, we do not expand the project without confirmation. Such preparation limits the number of crossings between Green Mountain and Świebodzin.
Questions from businesses in Zielona Góra.
Do you have someone permanently based in Zielona Góra?
No. We serve the city from our head office in Świebodzin. Most tickets are resolved remotely, and we schedule visits when someone needs access to the hardware.
How much does travel to a business in Zielona Góra cost?
Zielona Góra is outside the flat-fee zone, so we charge PLN 1.50 net per kilometre of the route from Świebodzin and back, plus working time at the hourly rate. We give you the amount for the specific address before we set off.
Can you take over IT from our current provider?
Yes. A takeover usually takes two to four weeks: hardware and licence inventory, formal password handover, monitoring set-up and initial documentation. Your business carries on as normal in the meantime.
Free · 60 minutes online · no obligation
An IT review, not a sales call.
- You talk to an engineerOnline, by video call. Not with a salesperson. We don't install or change anything.
- We check 8 areasBackups, access, network, email, server, licences, protection and KSeF readiness.
- You get a scorecardThree priorities on one page, emailed after the meeting. Yours to use however you like.
We don't use a contact form. We answer the phone and reply to emails.